1. Introduction
At Imperial Spark, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard personal information provided in our physical store.
2. Information We Collect
- Personal Information: When you make a purchase, sign up for promotions, or join our loyalty program, we may collect details such as your name, phone number, email address, and payment information.
- Transaction Information: We record purchase details, payment methods, and other related transaction data for order processing and customer service.
- Communication Preferences: If you opt in for marketing communications, we store your preferences to provide relevant offers and updates.
3. How We Use Your Information
- To process purchases and manage transactions.
- To provide customer support and resolve any issues.
- To inform you about promotions, special offers, and store updates (if you have opted in).
- To improve store operations and enhance the customer experience.
- To comply with legal and regulatory requirements.
4. Information Sharing
- We do not sell, trade, or rent your personal data to third parties.
- We may share data with service providers (e.g., payment processors) who assist in store operations, ensuring they uphold confidentiality and security.
- We may disclose information if required by law or to protect the rights and safety of our customers and business.
5. Data Security
- We implement security measures to protect personal data from unauthorized access, alteration, or disclosure.
- Customer data is stored securely and accessed only by authorized personnel.
6. Customer Rights
- You have the right to request access, corrections, or deletions of your personal data.
- You can opt out of marketing communications at any time by notifying us in-store or via provided communication channels.
7. Retention of Information
- We retain personal data only as long as necessary for the purposes stated in this policy or as required by law.
8. Changes to Privacy Policy
- Imperial Spark reserves the right to update this policy at any time. Changes will be communicated in-store or through official materials.
9. Contact Information
For questions or concerns regarding this Privacy Policy, please visit our store or Contact us